Diploma in International Hospitality Management (Mandarin)

The Diploma in International Hospitality Management is developed by London School of Business and Finance (LSBF) as a first-year course towards a progression route for students aiming for a higher qualification in the field of hospitality management. Students have to attend a course of study of not less than 264 guided learning hours and may be selected to undergo on-the-Job Training of 6 months in an established hospitality establishment in Singapore. Failing which, students will prepare and submit a written project within 3 months.

Diploma in International Hospitality Management

 

Key Facts

  • Duration: 8 months (full-time) plus 6-month Industrial Attachment
  • Intake dates: Start every two months
  • Delivery Mode:
    • Live Online
    • Blended 
  • Fees: SGD $6,000 (local students), SGD $7,500 (international students)

*In unforeseen circumstances where student fails to obtain an Industrial Attachment, student will undertake a 3 months written project.

Throughout the course, students are fully supported and their development checked frequently by progress assessments. Student performance and satisfaction is monitored to ensure that the course meets students’ academic and personal development needs; and industry contacts ensure that the programme is relevant and suitable for the demands of a career in hospitality management.

The Diploma in International Hospitality Management awarded by LSBF aim to focus on the latest development in the hospitality industry.  It will help the students to identify and understand the techniques and theory implied in the hospitality environment.  Students are given emphasis on developing professional hotel competencies such as effective communication skills, good customer service skills, leadership, team work and other relevant professionalism topics related to the industry.

A hospitality course is not entirely complete without the On-the-Job-Training (OJT).  Therefore our philosophy is to integrate classroom studies with supervised practical work experience directly related to academic and career goals.   

  • To evaluate and understand the importance of the hospitality industry’s nature
  • To develop the professional skills that is acquired in the hospitality industry
  • To enable students to make managerial level decision and develop problem solving skills in achieving good customer service
  • To always keep up to date on the technological advancement in the hospitality industry
  • To motivate students to continue their higher education in the hospitality industry

Each module is equivalent to 15 credit points for a total of 120 credit points plus Industrial attachment.

Lectures, case studies and exercises, class discussion, role play, presentations.

  • Introduction to Hospitality and Tourism
  • Front Office Operations
  • Housekeeping
  • Food and Beverage Operations
  • Food Sanitation, Safety and Health
  • Marketing in Hospitality and Tourism Management
  • Customer Service
  • Organizational Behaviour in Hospitality Industry


Face to face delivery using a wide-range of teaching modes such as lectures, tutorials, simulations, role-plays, etc.

  • Learning hours: 34.5 hrs Each Module ( 11 Sessions of 3 hours Lecture + 1 session of 1.5 hours of exam)
  • Total learning hours: 133 hours

International Students: 90%
Local, PR, non-student pass: 75%

To achieve a pass grade in this module, students must obtain an overall mark of at least 40%.

 

Assessment Percentage  

Assessment Component

Remarks

40 %

Written Exam -MCQ

1.5-hour exam in an exam hall

30 %

Group Presentation

To do a research or project related to the module- question given by individual lecturers

15 %

Online Test

Student can attempt it at their comfort provided they must meet deadline given. Test will be MCQ using the Agile Learning LMS

15 %

Attendance / Class Participation

Students will have to actively participate in class to show their understanding. Attendance will also be monitored.

Examinations: Examinations will take the form of essay question papers and/or multiple choice question papers.

Industrial Attachment Programme: It is compulsory that students have to undertake Industrial Attachment as part of students’ educational development. This enables theoretical learning in the classroom to be applied to practical learning situations and encourages application of theory and knowledge in appropriate context.

 

All students are required to pass all the modules in this course.

Exit Award:
Where students are unable to complete the course, they may be given the option of an Exit Award if they meet the following criteria:

  • Passed 4 modules

In such cases, the students will be awarded the following:

Certificate in International Hospitality Management (Mandarin)

1 : 60

Minimum age: 18 years

Academic entry requirements:

  • Four ‘GCE O’ levels (min C6) or equivalent, or
  • Three ‘O’ levels and 1 ‘A’ level, or
  • Completion of the equivalent of Year 10, or
  • Completion of appropriate Foundation/Certificate programme, or
  • Mature Entry Route (MER) minimum age of 21

Minimum Language Entry Requirement

  • Chinese: GCE ‘O’ level Chinese min D7, or equivalent qualification i.e Year 10 Chinese language qualification.

 

Industrial attachment programme

Industrial Attachment is part of students’ educational development. This enables theoretical learning in the classroom to be applied to practical learning situations and encourages application of theory and knowledge in appropriate context. Industrial Attachment applies to all students. Students who are already working may produce a letter from their respective employers to show minimum six months work experience in the relevant industry (subject to Schools approval) for exemption to IA. 

To be eligible for Industrial Attachment a student must have passed a minimum of 4 modules during their course of study. Students who commence an Industrial Attachment and subsequently fail to complete this will not be awarded the Diploma in International Hospitality Management (Mandarin) but will be awarded Certificate in International Hospitality Management (Mandarin) as an Exit award. The Industrial Attachment is considered to be an integral part of the Diploma. In the unlikely event that a student cannot be placed for IA, LSBF will allow the student to complete a 3000 word Project in a maximum of 2 months. 

Where students specifically request they may be granted the option of completing a Project rather than undertake the Industrial Attachment.  The project (3000 words) topic is assigned by the School, students have a maximum of 2 months to complete the project after approval.Students must still meet the same eligibility requirements (4 passes) to take the Project. 

Education pathway - University of Southern Queensland

University of Southern Queensland, (USQ), recognises and acknowledges programmes taught at London School of Business & Finance (LSBF) in Singapore.

View the articulation here.

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Request More Information

Contact a programme advisor by calling
+65 6580 7700

 

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