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WITHDRAWAL, TRANSFER & REFUNDS

Guidelines & Processes

We understand that circumstances can change.

Our policies ensure transparency and fairness, with clear guidelines on eligibility, timelines, and required documentation.

Withdrawal Transfer and Refunds

COMMUNICATION

Policy & Procedures

We will handle student requests for course transfers or withdrawals fairly and transparently, ensuring mutual agreement.

For detailed information on the process and applicable terms, please reach out to our support team or refer to our student handbook.

  • Admissions counselling procedures
  • Application form, completed and signed by the student
  • Student Orientation
  • Student Handbook
  • Notice Board

WITHDRAWAL, TRANSFER & REFUNDS

Updates & Forms

We will regularly review and update its Transfer and Withdrawal Policy to maintain fairness for students and ensure compliance with local laws and best practices. This policy should be read alongside the LSBF Refund Policy for a complete understanding.

Student HandbookHBK-009
Request for Course WithdrawalFRM-022
FRM-022A
Non-withdrawal related Request for RefundFRM-029
Transfer RequestFRM-023

REFUNDS

Cooling-Off Period

LSBF offers students a Cooling off period of ten (10) calendar days commencing from and including the date of signing the Student Contract.

The Contracting Party shall be entitled to, without any liability whatsoever to the PEI, forthwith terminate the Contract at any time within the Cooling-Off Period by way of a written notice to the PEI. The PEI shall return all Course Fees and Miscellaneous Fees paid to it within seven (7) working days of the receipt of the written notice.

Percentage of Aggregate refunds fees post written notice of withdrawal is received


(“Maximum Refund”) More than thirty (30) days BEFORE the course commencement date.

70%

More than fifteen (15) days, but not more than thirty (30) days BEFORE the course commencement date.

50%

More than seven (7) days, but not more than fifteen (15) days BEFORE the course commencement date.

15%

Not more than seven (7) days BEFORE course commencement date, but not more than than fourteen (14) days AFTER the course commencement date.

5%

More than fourteen (14) days AFTER the course commencement date.

0%

LATE FEE POLICY

Late Payment of Fees

A late payment of S$54 per day (including of prevailing GST) will be imposed for course fees received later than 7 days after the due date stated on the student contract. London School of Business & Finance reserves the right to cancel the Student’s Pass of a student who has not made payment 15 days after the due date.