
OVERVIEW
About This Programme
The Diploma in Applied Hospitality Skills is developed by London School of Business and Finance (LSBF) as a programme for students who are seeking a qualification that will enable them to enter into the Hospitality Industry.
One important feature of this programme is that it has been designed for students whose first language is Chinese (Mandarin), or who have proof of proficiency in the language.
The programme is designed to provide the basic knowledge and understanding of key aspects of the hospitality industry, while also being able to provide a practice based environment which will allow students to develop the basic practical skills required by the industry.
Bilingual programme
8 month | fulltime
fast track degree
Practical and theoretic modules
6 month Industrial Attachment
MODULES
Designed to explore beyond subject knowledge
By the end of the programme, graduates will be able to demonstrate the hospitality related knowledge, which will be further developed and integrated into broader business knowledge, skills and professional values and ethics.
Front Office Service
This module equip students with the knowledge and skills required for handling guest arrivals and departure. They will also be able to understand the importance of using correct communication when interacting with guests.
Food and Beverage Service
This module equip students with the knowledge, skills and competence to offer service in a hotel or restaurant. Develop the relevant knowledge, skills and competence to perform effectively in a restaurant environment under direction and with limited authority in familiar situations.
Housekeeping Skills
The housekeeping department is integral to the effective running of any hotel and the organisation’s success and customer satisfaction. This module will develop learners understanding of the correct methods and techniques to use when cleaning, servicing and maintain guest rooms.
Customer Service Skills
Customer service is at the heart of a successful business. The hospitality sector relies on excellent customer service to keep customers satisfied and returning to them. This module provides students with an introduction to customer service in the hospitality and tourism industry.
Food Sanitation, Health and Safety
This module equips students with the knowledge of food safety and well as general health and safety issues. Students will gain an understanding of the importance of good personal hygiene and how this helps reduce the risk of food related illness and food poisoning.
Industrial Attachment
The aim of this module is to provide students with an understanding of the nature of hospitality and hospitality products from both local and international perspectives. It will ensure students acquire a holistic understanding the travel and hospitality industry, including the impacts of hospitality on destination economies, communities and fragile environments. Students will be expected to take a critical perspective on the effects of hospitality on their own country, and how hospitality can have a strategic developmental function.
Full programme structure & learning outcomes
Get details and learn about the advantages of learning with LSBF.
what to expect
Prepare for a Diploma in Applied Hospitality Skills (Mandarin)
Programme Aims
To provide the required skills and knowledge for entrants into the hospitality industry to develop the necessary understanding and competency to enable them to enter the industry and add value upon entry.
Summary of Skills Development for Students within the Programme
- Providing work related learning and teaching.
- Advance study of organisations, business management and the changing external environment in which organisations operate.
Learning Outcomes
- To develop professional skills required by the hospitality industry.
- To understand the importance of customer service in the hospitality industry.
- To understand key food hygiene and health and safety aspects of the industry.
- To provide a platform for lifelong learning.
Skills you will acquire

$92,000+
median Singapore salary for Accounting
483,000+
Singapore job openings in Accounting
75%
of graduates report positive career outcome
programme structure
Assessment, Graduation and Award
Assessment methods:
Lectures, case studies and exercises, class discussion, role play, practical sessions. Students must achieve an overall passing grade of 40%. If students fail to achieve an overall passing grade, they will be permitted to retake based on the directions given by the examination board.
Graduation Requirements
Students must take and successfully complete all five modules and the Industrial Attachment to be awarded the LSBF Diploma in International Hospitality Management.
Exit Award
Where students are unable to complete the programme they may be given the option of an Exit Award “Certificate in Applied Hospitality Skills” if they complete 4 modules successfully.
attendance requirements
International Students: 90%
Local, PR, non-student pass: 75%
teacher student ratio
1 : 100
STUDENT SUPPORT SERVICES
Why choose LSBF for your education
Study Materials
Students will receive study materials after they have made full payment for their programme. Replacement of study materials is subject to additional charge.
Student Portal
Students have access to the Student Portal. It is a useful site where the course information and learning materials are available for students’ easy reference.
Accessible Faculty
Students may contact their lecturers directly via email outside the lecture hours for any academic related queries.
Recorded Lectures
We will show compassion and care to all stakeholders as we believe the journey is as important as the outcome.
ELIGIBILITY
Who can apply
Academic entry requirements
- Four ‘GCE O’ levels (min C6) or equivalent, or
- Three ‘O’ levels and 1 ‘A’ level, or
- Completion of the equivalent of Year 10, or
- Completion of appropriate Foundation/Certificate programme, or
- Mature Entry Route (MER) minimum age of 21
Minimum Language Entry Requirement
Chinese: GCE ‘O’ level Chinese min D7, or equivalent qualification i.e Year 10 Chinese language qualification.
Minimum age requirement
18 years
TUTION FEES (GST Inclusive)
SGD 6,104.00
(local students)