System Thinking for Innovation & Decision Making​

Systems Thinking is recognized as an effective approach to help leaders, managers and organisations make sense of the interconnectedness of systems and develop strategic plans and solutions that are effective and sustainable.  The approach formalises the process and provides tools and models that help organisations examine complexity, recognise the interplay of forces, see patterns of behavior over time, and thereby generate effective solutions.

In the 1-day workshop, participants will learn the key strategic and systems thinking skills that will help them innovate, plan, and implement tactics effectively and strategically.

System Thinking for Innovation & Decision Making

Key Facts

  • Start Date: 7 July 2023
  • Duration: 1 day, 9am-5pm
  • Delivery Mode:
    • On campus (Face-to-face training)
  • Fees: 

    S$680.00* (Incl. of 9% GST)



All levels of professionals, managers and leaders who handle complex issues and problems with multiple facets.

  • Preparation - Participants’ needs are thoroughly understood to ensure that the training session is relevant, productive, and successful.
  • Application - Emphasis is on the application of the concepts and skills. Each topic will be succinctly presented during the programmed and supplemented with business cases.
  • Retention through Fun - Workshops will always include interactive activities like games, reflections, group discussions and Q&As.

  • Appreciate and apply Systems Thinking in innovation and decision making
  • Review strategic issues and identify ‘leverages’ within the system so that desired results can be achieved.
  • Generate strategies and innovative tactics that can implemented and are sustainable.
  • Deal with unintended consequences and implement plans and monitor implementations effectively.

Upon successful completion of the Programme, participants will be awarded a verified digital certificate by London School of Business and Finance, Executive Education.

Course Outline

◆ Systems Thinking and applications
◆ Key Concepts of Systems Thinking
◆ 3 Questions that Systems Thinkers ask
◆ 7 Key Principles of Systems Thinking

◆ Identifying Issues: Contexting, identify leverage points and determining root causes using Cause and Effect Diagram
◆ 7 Ways of thinking
◆ Ideation techniques (Brainstorming, Nominal Group Techniques) and Innovative Tactics

◆ Evaluating effectiveness of Plans/Tactics using SAF
◆ Understanding the Law of Unintended Consequences
◆ Identifying possible unintended consequences using Vicious Cycles, Reinforcing Loops and Balancing Loops
◆ Dealing with Causes of Resistance
◆ Implementing Plan and overcoming barriers to implementation

Request More Information

Contact a programme advisor by calling
+65 6580 7700

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