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Advanced Diploma in Hospitality and Tourism Management

OVERVIEW

About This Programme

The Advanced Diploma in Hospitality and Tourism Management is developed by London School of Business and Finance (LSBF) as a second-year programme towards a progression route for students aiming for a higher qualification in the field of hospitality and tourism management.

One important feature of this programme is that it has been designed for students whose first language is Chinese, or who have proof of proficiency in the language.

Throughout the programme, students are fully supported and their developments are checked frequently by progress assessments. Student performance and satisfaction is monitored to ensure that the programme meets students’ academic and personal development needs; and industry network ensure that the programme is relevant and suitable for the demands of a career in hospitality and tourism management.

Bilingual programme

8 months | fulltime
fast track degree

Practical and theoretic modules

6 months Industrial Attachment

MODULES

Designed to explore beyond subject knowledge


Facilities and Maintenance Management

This module introduces the balance of generic management skills core quality of an organization, the value and the risk in processes and to be focused on the facilities operations. These operational skills for the delivery of the facilities services are covered by the management of space, environment, communications and the full range of services that supports business effectiveness in the hospitality and tourism industry.

Food and Beverage Management

This module focuses on the analysis of the operations and determines the best course of action in food and beverage operations and management. It examines ways to maximise service efficiency and productivity to satisfy demands of today’s guests. Topics also include organisation of food & beverage operations, marketing, nutrition, menu, pricing strategies, productions, service, cost control, facility design, layout and equipment.

Human Resource Management

This module will provide the students with an in-depth understanding of the strategic and coherent approach to an organisation’s most valued assets – the people. The module will also focus on effective business practices such as performance and reward management in the hospitality and tourism industry.

Meetings, Incentives, Conventions and Events

This module introduces students to this sector of the tourism industry, and will cover both business and leisure events. The specific characteristics of the Meetings, Incentives, Conferences, Events sector (MICE) will be discussed, including impacts for tourism development, conference marketing, management of meetings and conferences and the growing importance of event tourism will be discussed.

Hospitality Accounting

This module will give students the knowledge, skills and techniques that will help with the management decision making process. It will look at the process and practices which take place within a hotel business environment and at the analytical skills required to understanding accounting and financial information. 

Issues in Hospitality and Tourism Management

This module enables students to identify the emerging issues in the hospitality and tourism industry and examines their impact. Students will be able to understand how important it is to tackle all the issues in the industry.

Resort Management

This module introduces students the function of management as an integrating activity within the hotel and resort sectors. It will investigate the principles behind the concepts of resort management including: quality management; operational strategies; performance and control systems. Students will also consider the use of revenue and pricing; principles of sustainability, effective marketing approaches as well as legal considerations.

Niche and Speciality Tourism

Niche Tourism studies a wide range of forms of tourism that are becoming increasingly important for the tourism industry. The module covers: culinary and beverage tourism; health and medical tourism; and a wide range of speciality/niche types of tourism. This will provide students with the ability to recognise and apply strategies appropriate for particular circumstances and successfully compete for visitors.

Syllabus

Full programme structure & learning outcomes

Get details and learn about the advantages of learning with LSBF.

what to expect

Kickstart Your Career in Hospitality

The Advanced Diploma in Hospitality and Tourism Management awarded by LSBF aim to focus on the latest development in the hospitality and tourism industry. It will help the students to identify and understand the techniques and theory implied in the hospitality and tourism environment. Students are given emphasis on developing professional hotel competencies such as effective communication skills, good customer service skills, leadership, team work and other relevant professionalism topics related to the industry.

At the end of this programme, students are expected to develop a range of specific and generic skills, covering the following fields:

  • Management within the Hospitality and Tourism Industry
  • Marketing related to Travel and Hospitality
  • Food and Beverage
  • HRM
  • Issues relating to the Industry

Conventions and EventsHospitalityHospitality AccountingIncentivesMeetingsNiche and Speciality TourismResort Management

Career in Hospitality

programme structure

Students who have the intention to further their study in Hospitality/Tourism at an Advanced Diploma level in Singapore, and developing a bilingual languages skill, competency and knowledge, to fulfil their future career development within the sector.

International Students: 90%
Local, PR, non-student pass: 75%

No. of Modules: 6. Each module 30 contact hours

Total 180 hours and may progress to a UOG Degree.

Lectures, case studies and exercises, class discussion, presentations.

Students must achieve an overall passing grade of 40%. If students fail to achieve an overall passing grade, they will be permitted to retake based on the directions given by the examination board.

The assessment of each module consists of:

  • Individual assignment or class test: 50%
  • Examination: 50%

Upon completion of this programme, students will be awarded ‘Advanced Diploma in Hospitality and Tourism Management’ and may progress to a Degree Programme.

1 : 80

Industrial Attachment is part of students’ educational development. This enables theoretical learning in the classroom to be applied to practical learning situations and encourages application of theory and knowledge in appropriate context.  Industrial Attachment applies to all students. Students who are already working may produce a letter from their respective employers to show minimum six months work experience in the relevant industry (subject to Schools approval) for exemption to IA.

To be eligible for Industrial Attachment a student must have passed a minimum of 4 modules during their programme of study.

Students who commence an Industrial Attachment and subsequently fail to complete this will be deemed as failed.

The Industrial Attachment is considered to be an integral part of the Advanced Diploma. In the unlikely event that a student cannot be placed for IA, LSBF will allow the student to complete a 5000 word Project in a maximum of 2 months. 

Where students specifically request they may be granted the option of completing 2 Elective modules rather than undertake the Industrial Attachment (subject to Academic Board approval). Students are to provide supporting reasons for this option. Students must still meet the same eligibility requirements (4 passes) to take the Electives.

Learning Outcome Industrial Attachment / Project  

On completion of Industrial Attachment/ Project students will be able to:

  • Understand how every individuals can take personal responsibility to reach the objective of the organisation
  • Understand the importance and role of a hospitality industry during the actual work experience
  • Understand how to overcome issues and problems faced by the industry on a day to day basis
  • Knows about the standard practices and general laws of the industry and how they impact the business
  • Demonstrate and establish interest in the activities and task given by applying the knowledge and skills learnt in school

STUDENT SUPPORT SERVICES

Why choose LSBF for your education

Study Materials

Students will receive study materials after they have made full payment for their programme. Replacement of study materials is subject to additional charge.

Student Portal

Students have access to the Student Portal. It is a useful site where the programme information and learning materials are available for students’ easy reference.

Accessible Faculty

Students may contact their lecturers directly via email outside the lecture hours for any academic related queries.

Recorded Lectures

We will show compassion and care to all stakeholders as we believe the journey is as important as the outcome.

ELIGIBILITY

Who can apply

Minimum Academic Requirement

  • LSBF Diploma in International Hospitality Management (Mandarin)
  • Local Polytechnic Diploma in a relevant field

Minimum Age

19 years and above

Students with non-standard entry requirements (e.g. other PEI qualification etc) will be assessed on a case-by-case basis subject to approval of the Academic Board.

Exemptions

Students with non-standard entry requirements (e.g. other PEI qualification, lack of equivalent Year 12 in home country, LSBF Diploma in other discipline, etc.) will be assessed on a case by case basis subject to approval of the Academic Board.

Minimum Academic Requirement:

  • LSBF Diploma in International Hospitality Management (Mandarin)
  • Equivalent Local Polytechnic Diploma in a relevant field in respective home countries
     

Minimum English Language Requirement:

  • Students must achieve a Pass in Mandarin Language in Year 11 Higher School qualification or equivalent.

Minimum Age

19 years and above

Students with non-standard entry requirements (e.g. other PEI qualification etc) will be assessed on a case-by-case basis subject to approval of the Academic Board.

FACULTY

Master Industry-Relevant Skills with Guidance

Dr Preethi Kesavan View Profile

Dr Preethi Kesavan

Director of Studies and Head, School of Advanced Technology & Digital Media
Mahen Jayalath View Profile

Mahen Jayalath

Lecturer (Part-time), School of Advanced Technology & Digital Media
Belly Rachdianto View Profile

Belly Rachdianto

Lecturer (Part-time), School of Advanced Technology & Digital Media
Zhou Zhihao View Profile

Zhou Zhihao

Lecturer (Part-time), School of Advanced Technology & Digital Media
Francis Ho Soo Siong View Profile

Francis Ho Soo Siong

Lecturer (Part-time), School of Advanced Technology & Digital Media
Pretaashiini View Profile

Pretaashiini

Lecturer (Part-time), School of Advanced Technology & Digital Media
Zahir Hussain View Profile

Zahir Hussain

Lecturer (Part-time), School of Advanced Technology & Digital Media
Alvin Yeo View Profile

Alvin Yeo

Lecturer (Part-time), School of Advanced Technology & Digital Media
William Ku View Profile

William Ku

Lecturer (Part-time), School of Advanced Technology & Digital Media
Tan Kheng Teck View Profile

Tan Kheng Teck

Lecturer (Part-time), School of Advanced Technology & Digital Media

TUTION FEES (GST Inclusive)

 SGD $6,104.00 for local students

                           

ADMISSIONS

How to apply

At the London School of Business & Finance (LSBF) Singapore Campus, our Education Consultants are ready to help with any questions about starting your studies.

Simply fill out the form on the right, and one of our consultants will guide you through the application process and support you every step of the way.
For a quick overview, check out our 3-5 step guidelines to make the process even easier.

Choose a category

Admission Process for Local Students

A ‘local student’ is defined as an individual holding Singaporean citizenship, Permanent Residency (PR), or valid passes such as the Employment Pass (EP), S Pass (SP), Dependant’s Pass (DP), or Work Permit (WP).

Local students can register either in person at the Recruitment Office or contact us through email, phone, or WhatsApp for added convenience.

Local Students will go through pre-programme counselling with the Education Consultants who will explain the Programme details, Fee Protection Scheme, Refund Policy, Appeal procedures and other important information etc.

Local Students are then required to submit the documents below for registration:

  • A duly completed Application Form
  • Proof of Professional Qualifications – ACCA/CFA Institute/etc. (if applicable) or Highest Education Qualification
  • Proof of identity card (i.e. NRIC/work pass)
  • Payment of Application Fee

Education Consultants will submit all necessary documents to the Admissions department for evaluation of the application.

Upon successful acceptance into the programme, Education Consultants will inform the Local Students that their application has been successful. Local students will need to understand and sign the Student Contract and Advisory note to confirm their acceptance of the programme.

Once Local Students have understood and signed on the 2 original copies of Student Contract and Advisory Note, they may proceed to make payments to LSBF.

Payment of fees should be made in Singapore dollars via the following modes of payment:

  • Cash
  • NETS
  • Flywire
  • Cashier’s order
  • Debit/Credit Cards
  • Singapore Cheques
     

All fees are payable to London School of Business & Finance Pte Ltd.

Upon payment from the Local Students, LSBF will issue a receipt.

LSBF will also put in place the FPS Insurance for Local Students to protect the fees paid to the School. This FPS Insurance account is applicable for ALL Local Students regardless of their nationalities and the type of passes they held.

Admission Process for International Students

International Students – refer to foreigners – who wish to pursue a full-time study in Singapore with London School of Business & Finance (LSBF). You are required to apply for a Student Pass with the Singapore Immigration & Checkpoints Authority (ICA).

International students may submit your inquiry to info@lsbf.edu.sg or contact LSBF recruitment agents at your home country.

International Students will go through pre-counseling with the Education Consultants / Business Development Managers / LSBF’s approved Recruitment Agents who will explain the Programme details, Fee Protection Scheme, Refund Policy, Appeal procedures and other important information.

International Students are required to submit the documents below for evaluation:


All documents submitted needs to be in English language. Please provide the original non-translated and translated documents during submission.

*All students who do not meet the minimum requirement for their English proficiency level will need to sit for our English Placement Tests.
Students who go through Recruitment Agents and are in their country of origin are required to sit for 2 English Placement Tests (EPT). The first provisional EPT will be conducted at the Recruitment Agent’s Office and a Second EPT will be conducted at LSBF premise after the student has arrived in Singapore. The latter test will determine the final level of English that the student needs to attend.
Students who did not go through Recruitment Agents are able to sit for the EPT at LSBF premise since they are in Singapore.
Education Consultants / Business Development Managers will submit all documents to the Admissions department for evaluation of the application. Upon successful acceptance into the programme, LSBF will issue a Conditional Letter of Offer together with the Acceptance of Offer Form.

Education Consultants / Business Development Managers / LSBF’s approved Recruitment Agents will inform International Students that their application has been successful. At this point, International students will need to sign and return the Acceptance of Offer Letter Form and provide the supporting documents listed below:

  • Signed Acceptance Letter of Offer Form
  • Proof of financial ability in the form of bank statements/fixed deposit accounts/savings accounts (applicable for visa required countries International students)
  • Parent’s and/or Spouse’s employment letter with details such as date of commencement/duration of employment, designation and salary amount/month (applicable for visa required countries International students)
  • Student’s employment letter with details such as date of commencement/duration of employment, designation and salary amount/month (applicable for visa required countries International students)
  • Parents’ marriage certificate (applicable if student’s birth certificate does not state both parent’s name)
  • Student’s marriage certificate (If applicable)

Education Consultants / Business Development Managers / LSBF’s approved Recruitment Agents will explain to International Students the contents of the Student Contract and Advisory Note and inform them of any additional documents that may be required.

Upon receipt of the signed Acceptance of Offer Letter and Application fee, LSBF will proceed to submit the Student Pass application via Singapore ICA Student OnLine Application & Registration+ (SOLAR+) system.

In general, processing time for a NEW Student Pass application is about 2 weeks – 4 weeks. Processing time for International Students transferring their student pass from other PEIs is about 2 weeks to process. Some applications may however take a longer time to process.

LSBF does not guarantee any successful approval of the Student Pass application. For more information on Student Pass application, please refer to www.ica.gov.sg.

Upon approval of the Student Pass application, International Students will be informed of the result via email from their Education Consultants / Business Development Managers / LSBF’s approved Recruitment Agents. They will need to:

  1. Sign 2 original copies of the Advisory Note and Student contract
  2. Sit for the English Placement Test conducted at LSBF upon their arrival in Singapore (if applicable)
  3. Make payments for the programme fee (No payments are to be made if International Students have not signed the Student Contract and Advisory Note)
  4. Complete the formalities before collection of Student Pass in person at the ICA

Payment of fees should be made in Singapore dollars via the following modes of payment:

  • Cash
  • NETS
  • Flywire
  • Cashier’s order
  • Debit/Credit Cards
  • Singapore Cheques
  • Bank Draft
  • Telegraphic Transfer* (Bank charges to be borne by students)

*For telegraphic transfer, International Students are to indicate reference to the student’s name and/or London School of Business & Finance student’s identity number as stated on the Letter of Offer (S1xxxxxx) and provide a copy of the remittance advice to the respective Education Consultants / Business Development Managers / LSBF’s approved Recruitment Agents for tracking purpose. All fees are payable to London School of Business & Finance Pte Ltd except for the issuance fee and multiple-entry visa fee which are payable to ICA during completion of formality to collect the Student Pass.

Upon payments from International Students, LSBF will issue a receipt.

LSBF will also put in place the FPS Insurance for International Students to protect the fees paid to the School. This FPS Insurance is applicable for all students regardless of their nationalities.

Admission Process for Transfer International Students

Transferring to study from one college to another need not be a painful process. If you are currently studying with another college in Singapore, and have already secured a valid Student Pass, all you need to do is to apply for a transfer of Student Pass to study with the London School of Business & Finance in Singapore (LSBF).

Approach LSBF to apply for the desired programme to confirm your place at LSBF.

Upon receipt of the signed Acceptance of Offer Letter and Application fee, LSBF will proceed to submit the Student Pass application via Singapore ICA Student OnLine Application & Registration+ (SOLAR+) system.

In general, processing time for a NEW Student Pass application is about 2 weeks – 4 weeks. Processing time for International Students transferring their student pass from other PEIs is about 2 weeks to process. Some applications may however take a longer time to process.

LSBF does not guarantee any successful approval of the Student Pass application. For more information on Student Pass application, please refer to www.ica.gov.sg.

Upon approval of the Student Pass application, International Students will be informed of the result via email from their Education Consultants / Business Development Managers / LSBF’s approved Recruitment Agents. They will need to:

  1. Sign 2 original copies of the Advisory Note and Student contract
  2. Sit for the English Placement Test conducted at LSBF upon their arrival in Singapore (if applicable)
  3. Make payments for the programme fee (No payments are to be made if International Students have not signed the Student Contract and Advisory Note)
  4. Complete the formalities before collection of Student Pass in person at the ICA

LSBF’s friendly Education Consultants will inform you of your student pass transfer application outcome within 7-14 days.* Upon payments from International Students, LSBF will issue a receipt.

LSBF will also put in place the FPS Insurance for International Students to protect the fees paid to the School. This FPS Insurance is applicable for all students regardless of their nationalities.

*Important: Your attendance and performance at your previous school is of utmost importance in securing a successful transfer of your Student Pass to LSBF. If you have a record of poor attendance (anything below 90%) or poor academic performance, you will experience great difficulty renewing or transferring your Student Pass. It is highly possible that ICA will not approve your application.


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