Student Support

LSBF Singapore provides a range of services and facilities to support our students and to help them thrive. Find out everything you need to know on this page about our services including our school operations and academic support.

Schools operation support

Student Support

Welcome Orientation

A welcome orientation will be held within the first 2 weeks of the programme. The students will be briefed on the rules and policies of the school and other relevant authorities, such as committee of Private Education (CPE) and Immigration & Checkpoints Authority (ICA), during the orientation. Other important information pertaining to the study will be covered during the orientation. Campus tour will be conducted at the end of the orientation.

  • Dedicated Programme Executive: A dedicated School Academic Coordinator is assigned to each class and he is the students’ main contact point at LSBF during their course of study.
    Students are strongly encouraged to contact their School Academic Coordinator via phone calls or emails on any administrative queries. They are welcome to meet their School Academic Coordinator at the office during official operating hours. It is recommended for students to arrange for an appointment prior meeting the School Academic Coordinator.
  • Request for letter of certification: Students may request for Letter of Certification during their studies with LSBF. Pls submit the request to the Registrar’s Office at registrarsoffice@LSBF.edu.sg. The processing time is approximately 3 working days.

Students are strongly encouraged to email or call their Academic Coordinator if they have any administrative queries. They are also welcome to see their Academic Coordinator in the office during the operating hours. Should a student wish to see the Academic Coordinator; it is recommended for him to make an appointment in advance.

Academic Support

Student Support

Teaching Faculty

Our lecturers are teaching specialist and professionals in their respective fields. They hold professional graduate qualifications, and have many years of teaching experience in the education environment. They are registered with the Council for Private Education (CPE).

Contacting Lecturers outside Lecture Hours

Students may contact their lecturers directly via email outside the lecture hours for any academic related queries.

Study Materials

Students will receive study materials after they have made full payment for their programme. Replacement of study materials is subject to additional charge. For more information, please approach the Programme Management personnel.

Referencing Workshop (if applicable)

A referencing workshop is available to students at no additional charge. The referencing workshop will cover the following areas:

Academic Review (if applicable)

Students who are academically weak will be identified and required to see the Director of Academics for an academic review. Academic review is a discussion or counselling session during which a student’s relevant concerns can be discussed. Its objective is to help the student to achieve a better academic performance.

Update Student Particulars

You can  help us  contact you quickly  when there is a need to, by making sure  you provide us  with your latest contact details( e.g. telephone number, mobile phone number and residential address). Please use the students particulars update form, which you can get from your Academic Coordinator for updating of your students records. It is important that you provide the school with your updated contact information so that school could advise the Immigration & Checkpoint authority (ICA) appropriately.     

Progress Report

The Progress Report will be given to a student upon request where appropriate. The main objective of the Progress Report is to provide the student with an overview of his academic status for his improvement purpose.

Student Portal

Students have access to the Student Portal. It is a useful site where the course information and learning materials are available for students’ easy reference.

Student Support

Facilities

Classrooms

All classrooms at London School of Business & Finance are fully equipped with rostrum, projector, tutor’s tablet and additional audio peripherals to support students’ learning experience.

Classrooms are air-conditioned and No food or drink is allowed. We seek students’ cooperation to keep the classrooms clean at all times.

Students can inform their tutors for adjustments of classroom temperature. Students are not allowed to adjust the temperature control.

Library

The library is located at Springleaf Tower 6th Floor. Students are not allowed to remove books from the library without prior approval. Students will be responsible for any damage or loss for the books they borrow.

Food or drinks are not allowed in the Library.

Opening Hours: Mon-Fri      9.00am –9.00pm

Closed on Saturday, Sunday and Public Holidays

We have also an online library at the website of: Http://www.emeraldsight.com. If you require the password or the username to access the website please approach your Academic Coordinator.

Student Lounge

The Student Lounge is the place where students can relax and enjoy. Students are welcome to use the Student’s Lounge however we seek students’ cooperation in keeping it clean at all times. The Student Lounge is the only place in the campus where food and drinks can be consumed. A hot/cold water dispenser is also available at the Student Lounge.

Computer terminals with internet access are available for students’ use at the Student Lounge. Magazines and newspaper are also available.

To provide convenience, a photocopier is available at the student lounge for students’ use. Students are required to pay for the copies using an EZLink card. 

There is a Student Notice Board in the Student Lounge. Students will be responsible to regularly check out this Notice Board for latest update and other important announcements.  

Study Room

On most days, a study room is available for students’ use. Students are encouraged to use it for their self-study purpose.

WIFI Access

WIFI access is available within the school premises (both Springleaf Tower and GB Building). Students may obtain the WIFI password from the reception.

Vending Machines

Vending machines for snacks and drinks are available at the school premises. Students have easy access to food and drinks during their break time, before and after their class.

Lockers

Lockers are available for rental for various time period at both campuses.

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