What made me joined the hotel industry was the ambience, the decor and the beautiful smart uniforms from the different hotels worn by the hotel employees when I was travelling with my friends.
I told myself that this industry is where I want to be, hence I went overseas to obtain my bachelor degree of business (hotel and resort management). When I return back Singapore, my first full time hotel was at Pan Pacific Singapore as a Business Concierge. Over the years, I explore other hotels and various department to gain more experiences. I also conducted trainings for my team and realise the importance of giving training so my team can perform better on the job.
Over 15 years in the hotel operations, I decided to embark on another journey but not leaving the industry completely, I wanted to become an educator to share my knowledge with the younger generations. Teaching has given me much satisfaction and enjoyed the time in class giving lessons and practical hands-on demonstrations. Looking back, I am really fortunate to have walked this journey and never regretted this decision I made years ago.