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Diploma in International Hospitality Management

The Diploma in International Hospitality Management is developed by London School of Business and Finance (LSBF) as a first-year course towards a progression route for students aiming for a higher qualification in the field of hospitality management. Students have to attend a course of study of not less than 264 guided learning hours and may be selected to undergo on-the-Job Training of 6 months in an established hospitality establishment in Singapore. Failing which, students will prepare and submit a written project within 3 months.

Throughout the course, students are fully supported and their development checked frequently by progress assessments. Student performance and satisfaction is monitored to ensure that the course meets students’ academic and personal development needs; and industry contacts ensure that the programme is relevant and suitable for the demands of a career in hospitality management.

Programme Aims and Learning Outcomes

The Diploma in International Hospitality Management awarded by LSBF aim to focus on the latest development in the hospitality industry. It will help the students to identify and understand the techniques and theory implied in the hospitality environment. Students are given emphasis on developing professional hotel competencies such as effective communication skills, good customer service skills, leadership, team work and other relevant professionalism topics related to the industry.

A hospitality course is not entirely complete without the On-the-Job-Training (OJT). Therefore our philosophy is to integrate classroom studies with supervised practical work experience directly related to academic and career goals. This programme aims to:

  • To evaluate and understand the importance of the hospitality industry’s nature.
  • To develop the professional skills that is acquired in the hospitality industry.
  • To enable students to make managerial level decision making and problem solving in achieving good customer service.
  • To always keep up to date on the industries technology advancement.
  • To motivate students to continue their higher education in the hospitality industry.

Each module is equivalent to 15 credit points for a total of 120 credit points plus Industrial attachment

Course Intake

Full Time: Every 2 Months

Entry Requirements

Local students shall possess one of the following:

  • At least two passes in GCE ‘A’ Level
  • International Baccalaureate (24 points)
  • Local Polytechnic Diploma in any field
     

International students shall possess one of the following:

  • Completion of year 12 Higher School Qualification or equivalent qualification from respective home countries
  • Completed International Baccalaureate (24 points)
  • Equivalent Local Polytechnic Diploma in any field in respective home countries
     

Minimum Language Entry Requirement:

  • Students must achieve a Pass in Mandarin Language in Year 11 Higher School qualification or equivalent.
     

Minimum Age Requirement:

  • 18 years and above
     

Exemptions:

  • Students with non-standard entry requirements (e.g. other PEI qualification, lack of equivalent Year 12 in home country, etc.) will be assessed on a case by case basis subject to approval of the Academic Board. 
Mode of delivery

Lectures, case studies and exercises, class discussion, role play, Presentations

Programme Structure and Modules
  • Introduction to Hospitality and Tourism
  • Front Office Operations
  • Housekeeping
  • Food and Beverage Operations
  • Food Sanitation, Safety and Health
  • Marketing in Hospitality and Tourism Management
  • Customer Service
  • Organizational Behaviour in Hospitality Industry


Face to face delivery using a wide-range of teaching modes such as lectures, tutorials, simulations, role-plays, etc.

Industrial Attachment Program

Industrial Attachment is part of students’ educational development. This enables theoretical learning in the classroom to be applied to practical learning situations and encourages application of theory and knowledge in appropriate context. Industrial Attachment applies to all students. Students who are already working may produce a letter from their respective employers to show minimum six months work experience in the relevant industry (subject to Schools approval) for exemption to IA. 

To be eligible for Industrial Attachment a student must have passed a minimum of 4 modules during their course of study.

Students who commence an Industrial Attachment and subsequently fail to complete this will not be awarded the Diploma in International Hospitality Management (Mandarin) but will be awarded Certificate in International Hospitality Management (Mandarin) as an Exit award.

The Industrial Attachment is considered to be an integral part of the Diploma. In the unlikely event that a student cannot be placed for IA, LSBF will allow the student to complete a 3000 word Project in a maximum of 2 months. 

Where students specifically request they may be granted the option of completing a Project rather than undertake the Industrial Attachment.  The project (3000 words) topic is assigned by the School, students have a maximum of 2 months to complete the project after approval.Students must still meet the same eligibility requirements (4 passes) to take the Project. 

Assessment Method

To achieve a pass grade in this module, students must obtain an overall mark of at least 40%.

Assessment Percentage  

Assessment Component

Remarks

40 %

Written Exam -MCQ

1.5hrs exam in an exam hall

 

30 %

Group Presentation

To do a research or project related to the module- question given by individual lecturers

15 %

Online Test

Student can attempt it at their comfort provided they must meet deadline given. Test will be MCQ using the Agile Learning LMS

15 %

Attendance / Class Participation

Students will have to actively participate in class to show their understanding. Attendance will also be monitored.

Examinations: Examinations will take the form of essay question papers and/or multiple choice question papers.

Industrial Attachment Programme: It is compulsory that students have to undertake Industrial Attachment as part of students’ educational development. This enables theoretical learning in the classroom to be applied to practical learning situations and encourages application of theory and knowledge in appropriate context.

Course Duration and Contact Hours
 
  • Full Time:
  • Duration: 8 Months
  • Internship program: 6 Months*
  • Learning hours: 34.5 hrs Each Module ( 11 Sessions of 3 hours Lecture + 1 session of 1.5 hours of exam)
  • Total learning hours: 133 hours


*In unforeseen circumstances where student fails to obtain an IA, student will undertake a 3 months written project. 

Course Intake
  • Full-Time: Every 2 Months/Modular
Attendance Criteria
  • STP holders: 90%
  • Non-STP holders: 75%
Education Pathway - University of Southern Queensland

University of Southern Queensland, (USQ), recognizes and acknowledges programmes taught at London School of Business & Finance (LSBF) in Singapore.

Education Pathway - Northwood University

Northwood University recognizes and acknowledges programmes taught at London School of Business & Finance (LSBF) in Singapore.

View here for more information about the Northwood University advanced standing.

Teacher-Student Ratio

1 Teacher: 60 Students

Course fee

Local Student: $6000

International Student: $7,500

Graduation Requirements

All students are required to pass all the modules in this course.

Exit Award:
Where students are unable to complete the course, they may be given the option of an Exit Award if they meet the following criteria:

  • Passed 4 modules

In such cases, the students will be awarded the following:

Certificate in International Hospitality Management

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Singapore 079909

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Saturday: 9am–1pm
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