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Emotional Intelligence in the Workplace

Framework and practical techniques on arguably the most important life skill to ENHANCE learners’ self & social awareness and ability to connect with others to succeed in the workplace

Emotional intelligence or EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.

We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence.

Learning Outcome

Upon completion of this two-day workshop, participants will be able to:

  • Understand what emotional intelligence means
  • Recognize how our emotional health and physical health are related
  • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
  • Read vital cues of people’s emotions, so that they can deal more confidently with emotions in themselves and others
  • Overcome personal beliefs that might be holding you back from becoming a more influential and engaging communicator
  • Learn powerful techniques to master your emotions so that you can connect emotionally with your coworkers, customers and other stakeholders
  • Create a personal vision statement
  • Understand the difference between optimism and pessimism
  • Validate emotions in others
Course Outline
  • Emotional Intelligence Defined
  • Enneagram and Communications
  • EQ Blueprint
  • Optimism
  • Validating Emotions in Others
  • Understanding Emotions
  • Setting Your Personal Vision
Course Duration

2 days, 10am – 5pm / 12 hours

Who Should Attend

Professionals who need to maximize their performance as well as personal and business success by increasing emotion management and self-understanding through EI skills.

Course fee
  • SG$1070
Learning Materials

Seminar, class participation, printed materials, supplementary readings, and case studies.

Certificate of Attendance

A certificate of attendance will be issued to participants who successfully attended and completed the course.

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Call Us on: +65 6580 7700

Fax Us on: +65 6438 2478

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Opening Hours @ Springleaf Tower
3 Anson Road, Springleaf Tower, #06-01
Singapore 079909

Monday–Friday: 9am–9pm
Saturday: 9am–1pm
Sunday and PH: Closed