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Business Writing that Works

We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t. In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing.

Learning Outcome

By the end of the course, participants would be equipped with an understanding of various writing formats such as letters and emails. Participants would learn tips to tackle the common writing errors in their work, e.g. grammar and sentence structure. Participants would also learn to apply appropriate writing tools and techniques to write more effectively and with professionalism, e.g. how to collect and organise information before writing and how to proofread their writing. With these objectives in mind, the proposed contents of this course will therefore equip participants with the ability to:

  • Identify the value of good written communication in real-world situations
  • Prepare, write and proofread their work so it is clear, concise, complete, and correct
  • Apply paragraphing, linking and sentence structuring
  • Understanding the proper format for memos, letters, and e-mails
  • Identify common language, grammar and writing errors
Course Outline
  • Setting the context
  • Getting Down to Business
  • 4Cs – Clearly, Concisely, Complete and Correctly
  • Word Agreement
  • Active & Passive Voice
  • Sentences and Sentence Types
  • Readability Index
  • Manners & Courtesy
  • Practical Language
  • Inclusive Language
  • Sentence Construction
  • Punctuation
  • Writing Business Letters
  • Writing Effective Emails
  • Spelling and Proofreading
  • Writing Memos
  • Reviewing Your Writing
  • Writing Challenges
Who Should Attend

Professionals who wants to learn the fundamentals of modern business writing.

Course Duration

2 days, 10am – 5pm / 12 hours

Learning Materials

Seminar, class participation, printed materials, supplementary readings, and case studies.

Certificate of Attendance

A certificate of attendance will be issued to participants who successfully attended and completed the course

Course fee

$856

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